Terms and Conditions

Using this website implies acceptance of the terms and conditions below. We recommend reading them carefully. JD Systems SRL reserves the right to modify these provisions without further notice. The most recent version can be accessed on this page.

 

Your access to/visit of this website is subject to the Terms and Conditions of Use, and implies your explicit agreement to them, representing the understanding between the parties.

 

The relationship between the parties is governed by the following legal acts:

 

• Government Ordinance no. 21/1992 on consumer protection

• Emergency Ordinance no. 34/2014 on consumer rights in contracts concluded with professionals

• Law no. 363/2007 on combating unfair practices by traders in their relationship with consumers and harmonizing regulations with European legislation on consumer protection

• Law no. 365/2002 on electronic commerce

 

JD Systems SRL  grants the user limited access, for personal interest (placing online orders, information), on the website bitsplash-store.com, and does not give the right to download or modify the website in whole or in part, to reproduce it in whole or in part, to copy, to sell/resell or exploit the website in any other way for commercial purposes or without its prior written consent.

 

The entire content of the website bitsplash-store.com – images, texts, graphics, symbols, web design elements, emails, scripts, programs, and other data – is the property of JD Systems SRL and its suppliers and is protected by the Copyright Law (Law no. 8/1996) and by laws on intellectual and industrial property. The use of any of the elements listed above without the consent of JD Systems SRL is punishable according to the applicable laws.

 

The domain bitsplash-store.com is owned by JD Systems SRL. The use of this brand, domain, trade names, logos, and emblems, either directly or "hidden" (such as, but not limited to, meta tags or other web indexing/search techniques) without prior written permission is prohibited and punishable by law.

 

The products presented on bitsplash-store.com are produced and sold by JD Systems SRL. Product prices may change at any time. Please check the final sale price before purchasing a product.

 

Complaints Policy

We want every customer to have a pleasant and satisfying experience with our products. If you’ve encountered an issue related to an order or a product, please contact us as soon as possible.

How can you make a complaint?
Complaints can be sent via email to: Contact@bitsplash-store.com or through the contact form available on our website, in the Contact section.

What should the complaint include?

• Full name

• Order number

• A clear description of the issue

• Photos, if applicable

Processing time:
We commit to responding to all complaints within a maximum of 7 working days from the moment they are received. We will assess the situation and get back to you with an appropriate solution: product replacement, refund, or another convenient option.